Employee

Onboarding

• Onboarding guide (Coverflex Benefits)
• Onboarding Guide (Meal Benefit)

Benefits

• What is Coverflex Childcare benefit and how does it work?
• What covers the Public Transportation benefit category and how does it work?

Coverflex Meal

• Is there a spending limit for a single Meal purchase?
• Do I have a deadline to use my meal balance?
• Where can I pay for food with my Coverflex card?
• Can I use Coverflex Meal to pay for groceries online and order food in food delivery apps?
• I'm a Coverflex Meal user, how can I check my balance?

My card

• Can I get a partial refund for a transaction? How does it work?
• I got a refund from an establishment. When will I see it in my balance?
• What to do if my transaction was declined but the establishment meets the requirements?
• What should I do if my card is lost or stolen?
• What if my card is declined when I try to use it?
• Accumulate Balance, what is it and how does it work?
• See all 23 articles

My Account

• Where can I log in to my account?
• I am leaving my company, what do I do?
• What happens when I stop working for the company that gave me access to Coverflex?
• What happens if the balance I have on my card is lower than the price of something I want to buy?
• Can I transfer my personal money to my Coverflex account?
• How can I check my balance and transactions?
• See all 9 articles