Employee

Onboarding

• Onboarding Guide (Coverflex Benefits)
• Onboarding Guide (Meal Benefit)

My card

• Digital Cards
• How can I activate my card?
• Can I change my card's PIN?
• How can I add my card to Apple Pay or Google Pay?
• How can I request my Coverflex card?
• I got a refund from an establishment. When will I see it in my balance?
• See all 25 articles

My Account

• Coverflex Login - Common Questions
• Where can I log in to my account?
• Can I save my login details?
• My company has an SSO set up. How should I proceed to access my account?
• What happens if I forget my password?
• How can I check my balance and transactions?
• See all 11 articles

Coverflex Meal

• Is there a spending limit for a single Meal purchase?
• Do I have a deadline to use my meal balance?
• Where can I pay for food with my Coverflex card?
• Can I use Coverflex Meal to pay for groceries online and order food in food delivery apps?
• I'm a Coverflex Meal user, how can I check my balance?

Benefits

• What is Coverflex Childcare benefit and how does it work?
• What covers the Public Transportation benefit category and how does it work?

Health Insurance

• How does the Health Insurance benefit work?
• How to request inclusion to health insurance?
• How to add a family member to the health insurance plan?
• What is the grace period?
• What are the tax limitations of health insurance?
• What happens to my health insurance if I leave the company?

Professional Development

• How can I apply for the professional training benefit?
• Where is the form to apply for the benefit?
• Do I have to upload any documents related to my course?
• What is the tax exemption of this benefit?