Juliana-from-Coverflex
Activity overview
Latest activity by Juliana-from-Coverflex-
Juliana from Coverflex created an article, How can I request my Coverflex card?
Once your company invites you to join Coverflex, you receive an email with the first steps to create your Coverflex account. While you activate your account, you can request your card and (anxiousl...
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Juliana from Coverflex created an article, My card has not arrived. What should I do?
The Coverflex card is sent within 12 working days. Make sure you have the correct and complete address in your Coverflex app/web app: Profile > Card (see example below).If the address is not correc...
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Juliana from Coverflex created an article, Can I order a new card?
Of course you can! But first, we have to secure your account. If you no longer have your card with you, you should freeze or cancel it to prevent others from using it. You can find these options in...
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Juliana from Coverflex created an article, What is the shipping status of my card?
We start the card production and shipping process as soon as you finish your registration. You can register through the link that is sent to you by e-mail. We do not yet have a way to share the shi...
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Juliana from Coverflex created an article, I've already paid the fee of an employee who's leaving the company. What happens now?
Don't worry, you'll just have to pay the pro-rata amount regarding the days the employee was at the company. The remainder will remain as credit and will be discounted from the next payment cycle.
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Juliana from Coverflex created an article, What happens when employees are removed?
With the leaving of employees, credits are generated for the company, corresponding to the subscription period (in days) already billed and unused. These credits are automatically deducted from sub...
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Juliana from Coverflex created an article, Does my subscription price change when new employees are added?
If the company chooses to add new employees, Coverflex issues an invoice based on the agreed unit price considering a proportional value (pro-rata) to the remaining period of the current invoicing ...
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Juliana from Coverflex created an article, I am having trouble paying my subscription by bank card. What should I do?
We advise you to check the situation directly with the issuing bank of the card you are using. If the problem still persists, please contact our support team via chat or email ayuda@coverflex.com.
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Juliana from Coverflex created an article, How is the amount of the subscription invoices calculated?
The amount of the subscription invoices is calculated based on the number of active employees of the company in Coverflex. The first invoice will be issued on the day of activation of the first emp...
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Juliana from Coverflex created an article, Can I pay for the subscription with funds from my Coverflex account?
No. Subscription payment is only possible by bank card or, if you choose annual subscription, by bank transfer.